Privacy Policy

1. Who processes your data

The data controller is:

• BULGARIA RENT EOOD
• Company number 200914617, VAT number BG200914617
• 77 Dunav Street, Sofia, Bulgaria
• Contact: office [at] portalre [at] net

2. What we collect

When you create an account: email, name, password (stored only as an encrypted hash, never in readable form), phone, and for company accounts the company name, registration number, address and contact person.

When you publish a listing: the content you enter — description, price, size, location, photos and video links. The "Private information" field on a listing is visible only to you and to a portal administrator.

When you pay: the invoicing details you enter and the record of the transaction. Your card details are entered directly with the payment provider; they do not pass through us and we do not store them.

Automatically as you use the site: the date and time of your last sign-in, the language you chose, and the technical data every web server receives with a request — IP address, browser and device type.

When you report a listing: your name, e-mail and the text of the report. We do not show them to the advertiser.

3. Why, and on what legal basis

• To keep your account and publish your listings — performance of the contract between us (the Terms of Use).
• To process a payment and issue an invoice — performance of a contract and our legal obligations under accounting and tax law.
• To tell you when a listing or a paid advertising position is about to expire — our legitimate interest in you receiving the service you paid for.
• To answer a message sent through the contact form — your consent.
• To keep the portal secure and investigate abuse — legitimate interest.

4. What is publicly visible

The portal is public by design. Listings you publish are visible to every visitor, including through search engines, and are automatically translated and published across all portals in the PortalRe group.

The contact details of a company or broker held in the profile appear on their listings and in the "Agencies and companies" directory.

The "Private information" field on a listing is not public.

Please do not put personal data of other people into a listing unless you have grounds to disclose it.

5. Who we share data with

We do not sell personal data. We share it only with providers needed to run the portal:

• DigitalOcean — application hosting and storage of uploaded photos.
• Stripe — card payment processing. Card details are entered directly with Stripe.
• Google — sign-in with a Google account (if you choose it) and sending email through Google Workspace.
• Meta / Facebook — the share buttons and links to Facebook pages.
• OpenStreetMap and Komoot (Photon) — turning an address into coordinates and back for location search.

The portals in the PortalRe group are one service — your listing is published across all of them.

6. How long we keep it

Your account data is kept for as long as the account exists.

Accounting records — invoices and payment entries — are kept for the period required by Bulgarian accounting and tax law.

Archived listings stay in the database so that you can reactivate them.

Listing reports and the decisions on them are kept for 3 years after the decision, so that we can answer an appeal or an inquiry by a competent authority.

7. Your rights

Under the General Data Protection Regulation (GDPR) you have the right:

• to access the data we hold about you;
• to have inaccurate data corrected;
• to have data erased where we have no grounds to keep it;
• to restrict processing;
• to portability — to receive your data in a machine-readable format;
• to object to processing based on legitimate interest;
• to withdraw consent at any time, where processing rests on consent.

Send a request to office [at] portalre [at] net. You also have the right to complain to the Bulgarian Commission for Personal Data Protection, 2 Prof. Tsvetan Lazarov Blvd, Sofia.

8. Security

Passwords are stored only as an encrypted hash and cannot be read back, including by us. If you had an account on the previous version, Portalimoti.com, you can sign in with the same email and password; your password is then stored the new, more secure way. If that does not work, use "Forgot password".

The connection to the site is protected with TLS. Access to a listing's data and to an account is limited to its owner, the administrator of that company, and a portal administrator.

9. Changes to this policy

We may update this policy. The date of the last update is shown at the top. If a change is significant, we will tell you at the email address in your profile.

10. Contact

Questions and requests under this policy: office [at] portalre [at] net, or 77 Dunav Street, Sofia, Bulgaria.